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HELP

Support.

Keep support simple and easy to find, especially when real money is involved. For billing, listing, or technical support, contact kaifiasif@duck.com.

Payment completed but rank did not move

Wait briefly for the payment webhook to settle, then refresh the board. If the issue persists, contact support with the time of payment and the product URL. Never send card numbers, CVV, passwords, secret keys or full authentication tokens.

Duplicate or incorrect charge

Contact support before opening a payment dispute so genuine billing errors can be investigated quickly.

Listing removal

Report broken, deceptive, unsafe or infringing listings with the destination URL and a short explanation.

Contact

kaifiasif@duck.com